Terms & Conditions

Agreement with Lofat Meals:

Thank you so much for choosing Lofat Meals! We're truly excited to be part of your journey towards a healthier lifestyle. Our dedicated Lofat team is here to make sure we cater to your food preferences, nutritional needs, and any customer service requirements you might have. Your satisfaction is what we're aiming for, and we're here to make sure you have a great experience!

 

Memberships:

At Lofat Meals, we provide a diverse range of 8 distinct programs tailored to meet a variety of individual preferences and requirements. We offer the following programs:

  • 2 weight loss programs
  • 2 lifestyle programs
  • 2 high protein programs
  • Office fuel program
  • One meal program

 

  1. Weight loss Ultimate Program:
  • KWD 150 for 28 days
  • 1200 – 1350 Calories
  • Ideal for those looking to have 3 healthy meals throughout the day.
  • Consists of three main meals plus one snack.
  • Includes two dietetic consultations per month

 

  1. Weight Loss Ultimate+ Program:
  • KWD 155 for 28 days
  • 1300 – 1500 Calories
  • Ideal for those looking for effective weight loss.
  • Consists of three main meals plus 2 snacks.
  • Includes three dietetic consultations per month.

 

  1. Lifestyle Program:
  • KWD 185 for 28 days
  • 1250 – 1800 Calories
  • Ideal for those looking for a sustainable healthy needs while still maintaining or losing weight.
  • Consists of three main meals plus salad, dessert and soup.
  • Includes three dietetic consultations per month.

 

  1. Lifestyle+ Program:
  • KWD 215 for 28 days
  • 1200 – 2500 Calories
  • Ideal for those looking for a sustainable healthy meal plan for maintenance.
  • Consists of three main meals plus salad, dessert, soup, dairy and fruit.
  • Includes three dietetic consultations per month

 

  1. One Meal Program:
  • KWD 99 for 28 days
  • 700 Calories
  • Ideal for those that need to guarantee one healthy meal a day such as a work lunch or healthy dinner.
  • Consists of one main meal (Lunch or Dinner) plus dessert and salad or soup.
  • Includes one dietetic consultation per month.

 

  1. Office Fuel Program:
  • KWD 155 for 28 days
  • 1100 Calories
  • Ideal for those that require breakfast prior to work & need to pack a lunch for the office.
  • Consists of two main meals (Breakfast and Lunch) plus two snacks.
  • Includes two dietetic consultations per month.

 

 

  1. High Protein – 130G Pro Program:
  • KWD 250 for 28 days
  • 130g protein & 100g of Carbs
  • Ideal for those that are athletic & are looking to focus on muscle gain.
  • Consists of three main meals plus three snacks.
  • Includes three dietetic consultations per month.

 

  1. High Protein Program – 180G Pro Program:
  • KWD 285 for 28 days
  • 180g protein & 100g of Carbs
  • Ideal for those that are athletic & are looking to focus on muscle gain.
  • Consists of three main meals plus three snacks.
  • Includes three dietetic consultations per month.

 

Cancelation of subscription with Lofat Meals:

  • If a cancellation is made more than two days before the subscription's start date, the customer will receive a full refund.
  • For cancellations made within two days of the subscription start date, the customer will be charged for two days of service, and the remaining amount will be refunded.
  • Should the cancellation occur at any time during the customer's subscription period, charges will apply for the days the meals were delivered, along with an additional two days. The remainder of the subscription will be refunded.
  • In the case of cancellation for a subscription purchased on an offer, the customer will be refunded according to the price paid, not the original price.
  • Customers have the flexibility to choose whether to receive the two days of charged meals or opt not to receive them.
  • The refunded amount will be issued as a check under the customer's name and will be processed within 14 working days from the cancellation date. The customer must present their official Civil ID to receive the check.
  • If the customer is under 18 years of age, the guardian must request the cancellation, and the check will be issued under the guardian’s name.
  • All subscription cancellations must be initiated by calling LOFAT's hotline number: 1 8000 85.
  • Additionally, customers have the option to transfer their subscription or remaining days to someone else if they decide not to cancel or receive a refund.
  • Business days are from 9 AM to 5 PM from Saturday to Thursday. Any cancellation requested after 5 PM will be processed on the next business working day between 9 AM to 5 PM.

 

Terms for subscribing with Lofat Meals:

  1. It is recommended to provide us with a SMAC 20 and CBC blood test (for which you should fast for at least 12 hours before the test) taken within a period of at least 3 months before your initial visit with the dietitian. A Lofat customer service representative can assist you in locating a laboratory.
  2. A before-and-after picture is taken for each client so that they can visibly see the difference. This information is highly confidential and will only be shared with the client, remaining securely stored in their medical file.
  3. Clients must notify the center before 4:00 pm if they wish to activate their subscription 48 hours prior to the desired start date. After 4:00 pm, it will take us 72 hours to activate the subscription.
  4. New clients will have their subscription commence after 72 hours to ensure the proper dietary program is created under the supervision of the dietitian.
  5. If a client wishes to take days off or freeze their membership for any period of time, they must notify the reception 48 hours in advance, before 4:00 pm. After 4:00 pm, it will take 72 hours to process the request.
  6. Clients intending to renew their membership must inform Lofat Meals and make their menu selections at least 72 hours before the current membership period expires.
  7. In the event of an address change or modification to food preferences, the center should be informed 48 hours in advance, before 4:00 pm. After 4:00 pm, it will take 72 hours to process any changes.

 

On-going offers at Lofat Meals:

  1. Student offer:
    1. Get KWD 30 OFF on our 28-day subscriptions.
    2. Students must provide a copy of their student ID to verify their student status.
    3. This offer is applicable on the Weight Loss, Lifestyle, High Protein, and Office Fuel programs only.
    4. Each client can redeem only one offer at a time
    5. Clients must subscribe through a phone call or WhatsApp to avail the offer.